HOTEL-MOTEL PBX

hotel

Overview

Professional service, rich guest experience and systematic hotel activities are the building blocks for success in the hospitality industry. Guest centric hotels require specialized communication solution to automate hotel operations and help their staff to respond from anywhere in the hotel premise.

Matrix offers a comprehensive solution for all communication needs of small budget to luxury hotels with 20 to 400 rooms. Based on universal slots architecture and state-of-the-art design, Matrix hospitality PBXs are scalable as per the hotel requirements. Hotels can excel and differentiate themselves with Matrix hospitality solution complemented by hotel wizard, front desk management, ready PMS integration, voice mail system and built-in auto-attendant.

Key Features

  • Automatic Wake-up Calls and Reminders
  • Busy Lamp Field (BLF) Indication
  • Call Budgeting
  • Call Privileges
  • Call Cost Calculation
  • Check-in/Check-Out
  • Do Not Disturb
  • Third-Party PMS/CAS Integration
  • Guest-In/Guest-Out Status
  • Music-on-Hold
  • Mini Bar Status and Display
  • Message Notification
  • Room Status Display
  • Room Occupancy Status
  • Room Clean Status
  • Room Shifting
  • Remote Programming
  • Room Monitoring (Baby Listening)
  • Room Reservation Status
  • Voice Mails and Messages
  • Web-based Front Desk User Wizard

Benefits

  • Automate Routine Activities
  • Boost Staff Efficiency and Productivity
  • Enrich Customer Experience and Services
  • Increase Guest Satisfaction and Loyalty
  • Reduce Operating Costs
  • Extend Mobility to Staff Members
  • Easy Integration with Existing Telephony Interfaces
  • Systematic and Transparent Hotel Operations with PMS Application
  • Wide Connectivity Options as Wireless Phones and IP DECT
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